1. Introduction
Welcome to FoxLabs AI (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website https://foxlabsai.com or interact with our products and services, including our AI Receptionist and related automation tools.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, book a demo, or use our AI services, we may collect:
- Name
- Business name
- Email address
- Phone number
- Job title
- Any information you voluntarily share during calls, forms, or chat interactions
b. Automatically Collected Information
When you visit our website, our analytics tools (such as Google Analytics) automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on each
- Device information (e.g. desktop, mobile)
- Referring website or ad source
This data is used only for improving performance, security, and marketing insights.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our AI automation services
- Respond to enquiries, support requests, and demo bookings
- Analyse website traffic and optimise marketing campaigns
- Detect, prevent, and address technical or security issues
- Comply with legal obligations
We do not sell, rent, or trade your personal data to any third parties.
4. Data Sharing and Third Parties
We may share limited information with trusted service providers who help us operate our business, including:
- Google Analytics (website performance and visitor metrics)
- GoHighLevel / CRM platforms (client communications and demo scheduling)
- Stripe / GoCardless (secure payments and billing)
- ClickSend / Twilio / JustCall (business messaging and call automation)
These providers process data only on our behalf and under strict data protection agreements
5. Cookies and Tracking
Our site uses cookies and similar technologies to enhance your browsing experience.
You can control or disable cookies via your browser settings.
Some site functions may not work properly if cookies are disabled.
6. Data Retention
We retain your information only as long as necessary to fulfil the purposes outlined above or as required by law.
7. Your Rights (UK & EU GDPR Compliance)
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for processing
- Object to data processing or request data portability
To exercise any of these rights, please contact us at:
📧 support@foxlabsai.com
8. Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
9. Links to Other Sites
Our website may contain links to external websites.
We are not responsible for the content or privacy practices of those third-party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
FoxLabs AI
📍United Kingdom
🌐 https://foxlabsai.com
📧 support@foxlabsai.com
